PAYMENT TERMS

To attend any of our classes or sessions, you are required to make a single or package purchase directly at the studio before the class. All purchases are non-refundable. We are a CASHLESS Studio. We do accept payments by credit card and bank transfer. All indicated prices are including 11% TAX.

IN-CLASS POLICY

Please arrive on time for the class, as any missed parts will not be repeated. Please wear socks for all sessions. Socks with grip are advised. Please silence your phone while class is in session. To ensure a distraction-free and respectful environment for all, we kindly request that our clients refrain from using their phones during class. Let's fully immerse ourselves in the practice and experience the trans-formative benefits of Pilates together.

CANCELLATION & RESCHEDULE POLICY

If you are unable to attend your class, please cancel or reschedule by 14:00 PM the day before your class. Not showing up or cancelling late will result in a loss of credit for that class. If there are less than three clients booked for a group class, we may cancel the class or ask to reschedule it at least 12 hours before the scheduled time. We reserve the right to do so. We will always notify our clients as soon as possible if this occurs, and we will offer alternative class options or a full refund of any prepaid sessions. Thank you for your understanding.

BASI Pilates Studio - Bali - 2023