Who we are
Pi Pilates Studio Bali (“we”, “us”, “our”) operates a Pilates and holistic movement studio located at Jl. Tukad Balian No. 553, Blok B Sidakarya, Denpasar Selatan, Kota Denpasar, Bali 80224, Indonesia. Our website address is: https://pilatesstudiobali.com.
What personal data we collect and why
When you book a class, purchase a package, or contact us through this website or WhatsApp, we may collect your name, phone/WhatsApp number, and email address. We use this information to:
- Create and manage your booking, class schedule, and package/session balance
- Send booking confirmations, reminders, and invoices via WhatsApp and/or email
- Respond to your questions and provide customer support
Payments
Online payments are processed securely by our payment partner, Midtrans. We do not store your full card, bank, or e-wallet details on our own servers — these are handled directly by Midtrans in accordance with their own privacy and security policies.
WhatsApp messages
We use a third-party WhatsApp messaging service (Fonnte) to send booking confirmations, reminders, and invoices to the phone number you provide. Your phone number is only used for this purpose and is not sold or shared for marketing by other companies.
Google Maps and Google Reviews
This website displays a Google Maps location and publicly available Google Reviews about our studio, provided by Google. Viewing these features may involve Google collecting data according to their own privacy policy, available at https://policies.google.com/privacy.
Cookies and analytics
Like most websites, we use cookies for basic technical functions (such as remembering your login if you are a staff member) and may use Google Analytics to understand how visitors use our website, so we can improve it. Analytics data is aggregated and does not identify you personally.
How long we keep your data
We keep your booking and customer information for as long as you remain an active customer, and for a reasonable period afterward for record-keeping and legal purposes.
Your rights
You can ask us to see, correct, or delete the personal data we hold about you at any time by contacting us using the details below.
Contact us
If you have any questions about this Privacy Policy or how we handle your data, please contact us:
- Address: Jl. Tukad Balian No. 553, Blok B Sidakarya, Denpasar Selatan, Kota Denpasar, Bali 80224, Indonesia
- WhatsApp: 082172202299
This policy was last updated in August 2026.